List Price: $189.99
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I ordered this controller on March 11 with a delivery estimate of March 20 at the latest. On the day it was supposed to arrive, I checked the tracking status as I do everyday for my shipments and it was still showing "Electronic Shipping Info Received" which only proves the company has paid for the shipping label. I emailed them and asked what was wrong and they said they'd look into it. A few days later it still showed the same thing on the tracking page and I emailed them again. Alas, the day after that, USPS shows on their tracking "Accepted at Origin Sort Facility" which means that's when they finally brought my package to the post office. They tried to play it off by saying "we'll send you a replacement" and the one that I'm seeing that's now shipped out is supposed to have been the replacement but I know it was just a face-saving ploy because it was the same tracking number throughout. If I was actually sent a replacement, it'd have a new, different tracking number so this just shows they didn't ship my package until 16 days later after several inquires.
The quality of the controller was not perfect. Improper care of the controller during installation of the mod chip by the technicians caused the right analog stick to randomly, slowly drift during play. Imagine not touching your controller but your character is turning slowly at random times during play. This was easily "remedied" by moving the analog stick in any direction but it is a hassle and distracting to the gameplay when your controller acts without intention. So I email GeniusMods360 and tell them the problem and they tell me I have to send it back and they'll either replace it or repair it. They were unwilling to send out an identical replacement for me to use in the meantime during the limbo I'll be without my controller when I'm sending it back. I even told them there aren't trust issues with this because I can just be billed for the replacement if I don't send back the original. They still tell me to send it back while conveniently ignoring my request for them to send me a unit to use but whatever, I've come to expect passive behavior and disappointment with this company. I send the defective unit back and I'm told their technicians will troubleshoot it and determine if I will get a replacement or a repaired unit. I know this means I'm going to get a repaired unit because it's obvious a company of this caliber will do whatever it takes not to send out new units if they can help it. 10 days later, April 24th now, and I get my controller in the mail. Of course it's my same unit, "repaired". But instead of the technicians actually repairing it, they only loosened the tension on the analog stick such that it wouldn't slowly drift anymore, but also with the side effect that the stick doesn't recognize ANY minuscule input. That means I can move my stick ~5 degrees in any direction and it won't register any movement. Micro-adjustments in game are important as any other aspect of what a controller provides and they stripped it of this ability as a lazy "fix" to my drifting problem. I emailed them again and just requested a refund. Will never buy from this company again. YMMV with this company.
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I recently ordered (and received) the Geniusmods controller for my son. We both have played with it and this is my review.I have to state that my initial opinion of this controller was not so good. I had super high expectations that this would completely revolutionize our game play...But, after working with Geniusmods, I'm super happy with them and their controller. I'll give you my 2 issues first and then end with the positives.
2 Issues:
Issue 1: Modded controllers change the power distribution and ohm load; some controllers are VERY finicky when you go around messing with how they distribute power. Unfortunately, the one I initially received had a very bad aiming issue. The controller would not aim where I pointed the stick, it was very jerky. Though, I decided to play through this and see if I could adapt. Long story short, I could not. If I couldn't, I know my son couldn't!
Issue 2: Unfortunately, day one out of the box, I broke it. I had been playing with the controller for a couple of hours. Obviously I had to test it before I gave it to my son :) and in a heated battle I had been gripping the controller so hard I accidentally pushed in "mod" button and was unable to turn the mod on or off (I was playing with it mods on and mods off to get a good feel for how much different it would be).
Being the tech wizard that I am...I figured I could easily fix the controller; and we just got it, so I didn't want to send it back and have to wait again. Long story short...I couldn't fix the controller.
The Positives:
Positive 1: EXCELLENT COMMUNICATION! I sent an email to Geniusmods explaining my issues. I even mentioned that I opened the controller to try to fix it myself (thus voiding my warranty). I received a call from within an hour from the customer support team and they were very sorry to hear about both issues I was having.
Positive 2: WILLING TO STAND BEHIND THEIR CONTROLLER! After I explained the aiming issues, they immediately asked me to send it back to them to fix it. The lady I spoke with was concerned that I had opened the controller, but she said that as long as I don't open the new one, she will honor their warranty, fix the one I have and send it back to me (after ensuring the aiming issue is worked out).
Positive 3: WILLING TO GO ABOVE AND BEYOND! I have multiple scuf controllers and I really like having the paddles on the bottom. I wanted to give one to my son, but I also wanted him have the functionality of the modded controller too. While I was on the phone with them I asked if they could combine the two controllers, she said that they could (for a nominal fee of course)...let me tell you, the nominal fee was very reasonable! So, I sent them the bottom half of one of my scufs and their controller.
Positive 4: MORE EXCELLENT COMMUNICATION! After I sent back my controller, they constantly kept me up to speed (via email) with what they were doing and when I could expect my controller back. They took some extra time to ensure the aiming issues were worked out and to ensure nothing was wrong with the controller.
Positive 5: CONTROLLER WORKS GREAT! My son is extremely pleased with the controller! The rapid fire modes work great, the aiming is smooth and spot on, and the look and feel is great!
Overall, I am very pleased with Geniusmods and if I want a modded controller for myself, I would definitely order from them. One piece of advice though, a modded controller will NOT help you aim better. If you play poorly because you can't aim, this won't help you...well, that's not technically true, it will help you because it does reduce the recoil of the gun...but, It won't help you initially get on target.
I hope this review was helpful!
Best Deals for GM Master Mod: Quickscope, Drop shot, Auto-aim, Jitter, Fast
The controller is amazing, Works perfectly.I have four modded controllers. Out of the four, my GeniusMods controller is by far the most reliable.
Packaged professionally.
The customer service is just great. They definitely get back to you ASAP if you contact them. Polite, and definitely helpful.
Best modded controllers on the market. 10/10
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