The Sims 3 Plus Pets - PC/Mac Reviews

Customer Ratings:

The pets expansion was the one I have been looking forward to since the launch of The Sims 3. And rightly so, it is very fun and the pets are more versatile than in The Sims 2. It is unfortunate that the key code for The Sims 3 install were incorrect. Do not bother calling customer support. Here are some keys for the base game that work:

EEPF-SXJP-9GFQ-V9GL-VRLD

QMJS-HJVH-4943-749Q-8RLD

R7WW-5UZ4-D546-ED5S-ARLD

MQA2-4HQA-3BYU-L3BN-ZRLD

It is not stealing because you all bought the game. Happy simming!

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Game is fun and arrived quickly, but major headache with the game registration codes. The registration codes included with the "Sims 3 + Pets Expansion" version give you installation errors and prevent you from finishing installation of either disc. This is detailed in a 10/18/2011 post on the Sims 3 website

Talking to EA's online help requires you to provide all 3 keys for the game (Sims 3, Pets, and Exclusive Content) to get new ones. They also require you to sign and date the original Sims 3 and Pets registration code pages, scan them, send them to EA support, and send a copy of your Amazon receipt. Signing the registration key page might cause problems if you need to return the game to Amazon if your replacement keys also don't work.

EA online support personnel were very unfriendly and unapologetic about the situation, which is very surprising given that the defective keys are EA's issue to begin with.

Bottom line: fun game, but be prepared to spend over an hour with online support trying to get working CD keys. It's a fun game otherwise.

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When you try to install the game you are prompted to enter a serial code that is included with the instruction booklet. Upon doing so, it told me that the serial code was invalid and would not allow me to continue with the installation. On my first attempt to contact customer service, I was disconnected after waiting on hold for over 45 minutes. My second attempt to get help with this issues also resulted in failure, I was on hold for almost 3 hours and the battery in my phone died before I was connected to a customer service rep. I've read many posts on various websites from people who have experienced the same problem. Even if you do manage to get the game installed, which seems to be quite the accomplishment, there are many glitches that drastically affect game play. The Sims is a great series, but until they get some of these issues sorted out I can't recommend that anyone purchase this title. Paying customers deserve a little bit better than this. I'm very disappointed because I was really looking forward to this game. :(

Update: After several failed attempts to get the issue resolved with EA customer support, I had almost given up and written this purchase off as a loss. I decided however, to try them just once more and was very pleasantly surprised at the results. On my final attempt to contact EA games, I was almost instantly connected to a customer service rep who helped me resolve the issue within minutes over the phone, and was even given a code for a discount towards my next EA purchase. Although I was very frustrated at first, EA did a good job in the end and has restored my faith in the company. The game itself is running fine on my computer and I haven't experienced any bugs or problems with it. In fact, I recently purchased the "Ambitions" expansion and had no issues with the installation of that game either.

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So, I just got this game today and happened to get on amazon to read reviews about it before I opened it. I tried using the codes that came with the game for installation, and they didn't work like everyone was saying. I googled solutions to the problem and found a website that said to use the red Pet store insert that came in the box to download the pets expansion pack, and it worked. They said you can also use the code for its intended purpose. Hope this helped :)

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WARNING: code does not work. Please read the other review that has all the codes in it. Use one of those, and the games install fine.

As for the gameplay, it was enjoyable but confusing to me. I've been playing the sims 2 for years now, and I've always more than enjoyed the games. I was a little late on the ball getting this one, and frankly, it was a bit of an impulse buy. I wasn't too crazy about it at all.

The want system, and the careers, and the faster draining needs drove me up the wall! I felt like there was so much going on at once that it tired me out! You have to be following every sim every second, or they'll do something crazy like... go cheat on their wife with a man out of the blue! Very frustrating for me.

Perhaps, with time, it will get easier to do the deranged multitasking this game requires, but until then i will be diluting my sims 3 playtime with the far less hectic sims 2, where a 6 person household seems calmer than a 2 person sims 3 household.